Trainetix Policies
Rescheduling a Class
The need to reschedule a class every now and then happens. Don’t worry about it – we will help you. If you have to reschedule a class with less than 3 days (72 hours) notice there is a $50.00 reschedule fee. If you have to reschedule class with more than 3 days’ notice, there is no fee.
Cancelling a Class
If you need to cancel a class there is no penalty as long as we have 5 days’ notice. If you cancel a class with less than 5 days’ notice, a refund of the class fee less $50.00 will be issued.
Trainetix Reschedule
We may have to reschedule class due to low enrollments or some unforeseen event. In the event we reschedule one of your classes we will work with you on a new date. If no dates are possible, we will give you a full refund.
Refunds
Refunds can be provided assuming the reason for the refund is not a late cancellation or late reschedule. If the refund is sought based on a late cancellation or late reschedule, the applicable cancellation or reschedule fees are charged. If the refund is due to Trainetix cancelling a class, a full refund can be processed.
Privacy
When you purchase a class, all data is solely for the use of registering you into the class. Any credit card information entered will NOT be stored for future reference. Student contact information will be stored in our private registration system. You will not be placed on any email distribution list without consent.
Secure Shopping Statement
You can purchase classes at Trainetix online with confidence. We have partnered with Authothize.net, a leading payment gateway since 1996, to offer safe and secure credit card and electronic check transactions for our customers.
The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the credit card and electronic check processing networks. The company adheres to strict industry standards for payment processing including:
- 128-but Secure Socket Layer (SSL) technology for secure Internet Protocol (IP) transaxtion
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry (PCI) data Security Standard
- trainetix.com is registered with the Authorize.net Verified Merchant Seal Program.